Faq

📦 Orders & Shipping

When will my order ship?

All orders are processed within 2–4 business days. You’ll receive a confirmation email with tracking once your order ships.

How long does shipping take?

U.S. orders typically arrive within 3–7 business days after shipping. Please allow extra time during holidays or sales.

Do you ship internationally?

Not at the moment, but we’re working on it! Stay tuned for updates.

💳 Payments

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, and Shop Pay.

Is my payment information secure?

Yes, all transactions are encrypted and secure through Shopify’s trusted checkout system.

🔄 Returns & Exchanges

What’s your return policy?

We accept returns on unworn items within 7 days of delivery. Items must be in original condition and packaging.

Do you offer exchanges?

Yes, exchanges are allowed if the item is in stock. Please contact us within 7 days of receiving your order.

Are sale items refundable?

All sale and discounted items are final sale and not eligible for returns or exchanges.

💎 Product Care

How do I care for my jewelry?

Avoid water, sweat, and chemicals. Store pieces in a dry place and use a soft cloth to clean them.

Are your products hypoallergenic?

Most of our pieces are nickel-free and designed for sensitive skin. Product descriptions will include material details.

📧 Contact & Support

How can I contact you?

Click the contact page or DM us on Instagram

Do you offer custom pieces?

We occasionally offer limited customizations. Follow us on social media for updates!